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Deployment Process Specialist

  • Permanent
  • Full time
  • Hybrid (1990-207, Lisbon, Center, Portugal)
  • D&M

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs, and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest-growing scale-ups in Europe.

We are seeking an experienced and detail-oriented Deployment Process Specialist to join our Deployment & Maintenance (D&M) team. This role is crucial in ensuring that all deployment processes are effectively mapped, documented, and optimized, contributing to the efficiency, consistency, and scalability of our deployment operations across multiple locations.

This is a hybrid position, ideally based in Portugal but open to one of the offices in Lisbon, Porto, Madrid, Milan, Brussels, Paris or Amsterdam.

What will be your responsibilities?

  • Develop, document, and maintain deployment processes, ensuring they are clearly outlined and accessible for internal teams and partners;
  • Identify and implement best practices, procedures and technical guides for deployment procedures, ensuring a consistent approach across different markets and regions;
  • Define the necessary equipment, tools, accessories and other resources required for efficient deployment operations, ensuring their availability and proper usage;
  • Continuously analyze and optimize deployment workflows to enhance efficiency, reduce costs, and improve execution timelines;
  • Work closely with cross-functional teams and countries to ensure alignment of deployment processes, providing training and guidance to internal teams and external partners as needed;
  • Establish key performance indicators (KPIs) and reporting mechanisms to track the effectiveness of deployment processes and drive continuous improvements;
  • Be up to date on new products, product improvements and technical changes in products;
  • Act as a key point of contact for internal and external stakeholders regarding deployment process improvements and best practices.

What are the requirements to join us in this position?

  • 5 to 8 years of experience in deployment operations, process optimization, or a similar role within a technology, logistics, or service-oriented company;
  • Strong background in process mapping, documentation, and standardization methodologies;
  • Experience working with cross-functional teams and external partners to optimize operational workflows;
  • Ability to analyze data and identify efficiency gaps within deployment processes;
  • Strong project management skills and a structured approach to process improvement;
  • Excellent communication skills in English (written and spoken) - other European languages are a plus;
  • Proficiency in tools such as Microsoft Office, Confluence, Jira, or similar process documentation and project management software;
  • Strong problem-solving skills with the ability to anticipate challenges and propose proactive solutions;
  • Experience in scaling deployment operations in a fast-growing environment is a plus.

What will you get if you join us in this position?

  • The opportunity to play a strategic role in optimizing deployment processes for a rapidly growing, international company;
  • A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
  • Competitive salary and benefits package, tailored to your experience and skills;
  • Flexible work conditions, including a remote-friendly policy and a flexible schedule that allows you to balance your work and personal life;
  • Regular meetings in person at our HQ Office in Lisbon, PT, giving you the chance to connect with the team and immerse yourself in our company culture;
  • The chance to make a tangible impact by actively supporting our mission to provide affordable and sustainable smart locker solutions.

If you're a process-driven professional looking to enhance deployment operations in a cutting-edge tech environment, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!