At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.
We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.
We are in search of a Senior Operational Excellence Manager to join our innovative team as our new #bloqstar. In this role, you'll play a crucial role in driving process standardization, operational efficiency, and consistency across deployment and maintenance operations.
What will be your responsibilities
- Ensure optimal stock levels for tools, spare parts, and smart lockers at warehouses and in the field ;
- Align deployment and maintenance processes with the Central D&M team to ensure consistency and efficiency ;
- Work closely with regional teams to ensure activities remain coherent and aligned with overall process excellence ;
- Identify gaps, inefficiencies, and opportunities for improvement within D&M operations and drive corrective actions ;
- Act as a bridge between central teams and field operations to ensure best practices are followed without deviation ;
- Monitor key metrics and analyze performance data to drive operational excellence ;
- Facilitate requirements and testing to build tooling and software required to scale operations efficiently;
- Ensure adherence to company policies, safety regulations, and industry best practices.
What are the requirements to join us in this position
- Bachelor's degree in Supply Chain, Logistics, Business Administration, Engineering, or a related field.
- 8+ years of experience in operations excellence, asset management, or deployment/maintenance management ;
- Proven experience in process improvement, operational standardization, and cross-functional alignment ;
- Strong understanding of forecasting, inventory management, and supply chain optimization ;
- Experience working with ERP systems and operational analytics tools (e.g., SAP, Oracle, or similar) ;
- Exceptional communication and stakeholder management skills, with the ability to influence teams across different functions ;
- Ability to problem-solve and drive operational improvements in a fast-paced environment.
Extra valued skills
- Ability to work in a fast-paced, evolving environment and manage multiple priorities ;
- Experience in smart locker, IoT, or tech-enabled infrastructure industries is a plus.
What will you get if you join us in this position
- The opportunity to join our Central D&M team and play a pivotal role in ensuring operational excellence and contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry
- A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning
- Competitive salary and benefits package, tailored to your experience and skills, including performance-based bonus and Portuguese health insurance
- Flexible work conditions, including a remote-friendly policy and a flexible schedule that allows you to balance your work and personal life
- Regular meetings in-person at our HQ Office in Lisbon, PT, giving you the chance to connect with the team and immerse yourself in our company culture
- Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions
If you're a passionate Excellence Manager ready to shape the future of smart locker solutions, Bloq.it is the place for you.
Join our team of #bloqstars and help us redefine the last-mile delivery experience!
.png)