Planner

At Bloq.it, we have created the world’s most advanced smart locker solution, revolutionizing online deliveries by making them more efficient, accessible, and sustainable.

We are growing rapidly, and after achieving 1000% growth for three consecutive years, we are now the fastest-expanding smart locker company in the world and one of the most dynamic scale-ups in Europe.

We are looking for a Planner to join our innovative team as our newest #bloqstar. In this role, you will play a crucial part in the Operations team.

This person must be based in the UK.

What will be your responsibilities

- Plan installations, preventive maintenance, and corrective interventions for our smart locker systems across various regions in Italy in coordination with our partners.

- Assign and coordinate maintenance and installation tasks with both internal and external technicians, optimizing resources based on geography and workload.

- Monitor maintenance and installation tickets, ensuring timely resolution in compliance with defined service level agreements (SLAs).

- Optimize technician assignments based on availability, proximity, and skill set.

- Act as the main point of contact between the maintenance and installation team and other departments, such as logistics and operations.

- Contribute to improving maintenance and installation processes by identifying opportunities to enhance operational efficiency.

What are the requirements to join us in this position

- Fluency in English.

- Position based in the London/Manchester area and surroundings, with a hybrid work model and occasional travel required.

- 2-3 years of experience in a role involving frequent interactions with clients and partners.

- Excellent communication and organizational skills, with the ability to convey technical information clearly and effectively.

- Strong problem-solving and troubleshooting abilities, with great attention to detail.

- Ability to work independently and collaboratively in a dynamic environment.

- Proficiency in Google Suite.

What will you get if you join us in this position

- The opportunity to join the Maintenance and Installation team, actively contributing to innovative solutions that are redefining Bloq.it’s revolution in the smart locker industry.

- A fast-paced and dynamic work environment with a culture focused on innovation, collaboration, and continuous learning.

- A competitive salary and benefits package tailored to your experience and skills, including a performance-based bonus.

- Flexible working conditions, with a remote-friendly policy and flexible hours to support work-life balance.

- The chance to make a real impact by supporting our mission to deliver sustainable and accessible solutions.

If you’re a passionate Planner ready to shape the future of smart locker solutions, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!