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Operations Strategy Manager

  • Permanent
  • Full time
  • Remote
  • Ops - Business Operations

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

At the moment we’re looking for a new #bloqstar to support our Operations Strategy team as Operations Strategy Manager. This is a very hands-on role focused on transforming how the company will operate in the future. You will lead analysis, design and validation of strategic operating models that support scale, efficiency and international growth. From evaluating supply chain networks to modeling new service architectures you will shape the long-term operational roadmap


What will be your responsibilities

  • Lead the development and execution of operations strategy, focusing on scalability, efficiency, and alignment with corporate objectives;
  • Assess current operating models across departments (e.g., supply chain, field operations, customer service) to identify strategic opportunities and structural gaps;
  • Build business cases and scenario analyses to support strategic decisions (e.g., outsourcing, footprint redesign, service model evolution);
  • Collaborate with cross-functional teams to define strategic roadmaps and transformation initiatives;
  • Develop structured, executive-level business cases with clear recommendations, financial projections, and risk assessments, including mitigation strategies;
  • Identify and manage long-term risks to cost, service, scalability, and performance.


What are the requirements to join us in this position

  • 6+ years in consulting or strategy;
  • Strong analytical and financial modeling skills;
  • A hands-on manager;
  • Experience translating business strategy into operating design
  • High proficiency in excel and PowerPoint - strong modelling and structuring skills;
  • Ability to go from data, to insight, to recommendations
  • Experience with business cases and financial modeling
  • Experience with international operations, logistics or service environments
  • Ability to translate data and ideas into structured strategic recommendations
  • Proficient in English (both written and spoken);

What will you get if you join us in this position

  • The opportunity to join our Business Operations team and play a pivotal role in contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;
  • A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
  • Competitive salary and benefits package, tailored to your experience and skills, including performance-based bonus and Portuguese health insurance;
  • Flexible work conditions, including a remote-friendly policy and a flexible schedule that allows you to balance your work and personal life;
  • Regular meetings in-person at our HQ Office in Lisbon, PT, giving you the chance to connect with the team and immerse yourself in our company culture;
  • Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions


If you're a passionate Operationas Strategy Manager ready to shape the future of smart locker solutions, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!