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Field Support Coordinator

  • Temporary
  • Full time
  • Hybrid (Paris, France)
  • FR - Deployment Operations

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a Field Support Coordinator for a 6-month CDD contract to join our innovative team as our new #bloqstar. In this role, you'll play a crucial role in the Deployment Team in France.


What will be your responsibilities

  • Assess and validate locations’ surveys to order relevant works from contractors (electrical / concrete);
  • Oversee and validate works’ schedule while maintaining efficient customer service to our clients;
  • Order, assign, supervise and validate the works done by contractors;
  • Report issues and provide solutions related to works’ roadblocks;
  • Validate or deny invoicing based on works’ performance;
  • Expand our capabilities by seeking out and onboarding work contractors .


What are the requirements to join us in this position

  • Demonstrated experience in Works, with a focus on concrete and electrical;
  • Proven track record in project management, showcasing the ability to oversee and deliver complex projects successfully;
  • Proactive problem solver with a keen ability to identify and implement effective solutions;
  • Native French and Functional English level.


Extra valued skills

  • Previous experience in a startup or autonomous work environment;
  • Strong discipline and time management skills;
  • Resilience under pressure, with a history of effectively managing challenges and roadblocks.


What will you get if you join us in this position

  • The opportunity to join our Deployment team and play a pivotal role in contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;
  • A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
  • Competitive salary and benefits package, tailored to your experience and skills;
  • Regular meetings with our international team, giving you the chance to connect with the team and immerse yourself in our company culture;
  • Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions.


If you're a passionate Works specialist, ready to shape the future of smart locker solutions, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!